Join a discussion with John Allspaw (@allspaw) about the STELLA Report from the SNAFUcatchers Workshop on Coping With Complexity.

• Panel
• Outline
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Panel

• Alan Kraft
• John Allspaw github, twitter, blog, SNAFUcatchers
• Nathen Harvey github, twitter, blog

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Show Notes

• What is the STELLA Report?
  • STELLA Report from the SNAFUcatchers Workshop on Coping With Complexity
  • David Woods Velocity NY 2014 Keynote: “The Mystery of Sustained Adaptability”
  • SNAFUcatchers
    • Richard I. Cook, M.D. (@ri_cook)
    • David D. Woods, Ph.D. (@ddwoods2)
• Writing the STELLA Report
  • Two important questions:
    • What makes this work hard?
    • What makes people good at this work?
• Dark Debt, Technical Debt, and Postmortems
  • TRADE-OFFS UNDER PRESSURE: HEURISTICS AND OBSERVATIONS OF TEAMS RESOLVING INTERNET SERVICE OUTAGES
  • Do Staff Rides Help Move The Forest Service Toward Its Goal Of Becoming A Learning Organization
• Premortems?
  • Performing a Project Premortem by Gary Klein
  • DevOpsDays Detroit 2017: Day 1 Keynote by Dr. Richard I. Cook
• Question Storming
• Game Days
• Support to Continue Research
  • How Complex Systems Fail by Richard Cook
  • Adaptive Capacity Labs
  • Nobel laureate Daniel Kahneman - Premortem to eliminate thinking biases.
    • The full lecture: The Science of Decision with Daniel Kahneman

Alan’s recommended path to get up-to-speed on the STELLA Report:

1. The best introduction from a DevOps perspective to the concepts covered in the Stella Report is John Allspaw’s talk on Resilience Engineering as DevOps from the 2017 DevOps Enterprise Summit

2. Second read the Stella Report from the Workshop on Coping With Complexity.

3. Finally check out DevOpsDays Detroit 2017: Day 1 Keynote by Dr. Richard I. Cook.

Picks

Alan

• Wildland Fire Lessons Learned Center; including the Alabaugh Fire staff ride video
• EUROCONTROL’s Skybrary; including Systems Thinking for Safety: Ten Principles
• Curling

John

• Problem Detection (Klein, Pliske, Crandall, Woods, 2005)

Nathen

• Be a tourist!

Download

• Video
• Audio

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