Food Fight

The Podcast where DevOps chefs do battle

Incident Management

Join Blackrock 3 Partners as they discuss Incident Management on the Food Fight Show.

Panel

Show Notes

Upcoming Chef Events

Upcoming Blackrock 3 Training

Show Notes

  • What is an “Incident” and what is “Incident Management”?
  • How does incident management impact mean-time-to-recover (MTTR)?
  • Advising companies how NOT to have a single point of failure: PROCESS - Predictable. Repeatable. Optimize. Clear. Empowerment. Scalable. Sustainable. “Learn all you care, share all you know.”
  • What is the lifecycle of an incident?
  • What is an “Incident Commander”?
  • Liaison Officer: (LNO)
  • Where does learning and collaboration come into play with incident commanding?
  • Peacetime and Wartime; After Action Review (AAR), Root Cause Analysis (RCA)

Picks

Nell

  • Quiver
  • The United States and Canadian Womens Hockey Teams

Chris

Rob

Ron

Nathen

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The Food Fight Show is brought to you by Nathen Harvey and Nell Shamrell with help from other hosts and the awesome community of Chefs.

The show is sponsored, in part, by Chef.

Feedback, suggestions, and questions: info@foodfightshow.com or http://github.com/foodfight/showz.

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